Managing Your Account Profile
Keeping your account profile up-to-date is essential for receiving important notifications and managing your services effectively. In this article, we'll guide you through the process of logging in to the client portal, updating your personal contact information, changing your account password, and modifying your billing contact details.
Logging in to the Client Portal
To manage your account profile, you'll need to log in to the client portal. If you're unsure about how to access the portal or have forgotten your login credentials, please contact our support team at support@rightservers.com for assistance.
Updating Personal Contact Information
To update your personal contact information:
- Log in to the client portal at https://portal.rightservers.com.
- Click your profile name in the top-right corner, then go to Account Settings.
- Click on the edit or update option next to your personal contact information.
- Enter your new details, including name, email address, phone number, and physical address.
- Save your changes.
Changing Your Account Password
To change your account password:
- Log in to the client portal at https://portal.rightservers.com.
- Click your profile name in the top-right corner, then go to Account Settings → Security.
- Click on the option to change your password.
- Enter your current password and your new desired password.
- Confirm your new password and save your changes.
Updating Billing Contact Details
To update your billing contact details:
- Log in to the client portal at https://portal.rightservers.com.
- Go to Billing → My Invoices or click your profile name → Account Settings.
- Click on the option to update your billing information.
- Enter your new billing address and email address.
- Save your changes.
Why Keeping Your Contact Information Current is Important
It's crucial to keep your contact information up-to-date, as we use the email address on file for:
- Service notifications and updates.
- Invoices and billing reminders.
- Password reset requests and other account security communications.
Important Note: If you need to change your primary email address, make sure you still have access to it before making the change. This ensures that you'll receive important notifications during the transition period.
If you have any questions or concerns about managing your account profile, please don't hesitate to contact us at support@rightservers.com for assistance from Right Servers Inc..
